Privacy Notice: House Two membership applications

Last updated: October 2026

This notice explains what personal information House Two collects when you apply for membership through our online application, why we collect it, who we share it with, how long we keep it, and the rights you have over it.

We've tried to write it plainly. If anything is unclear, email us at hello@housetwo.club and we'll explain.

1. Who we are

House Two is a London members' club with no building of its own. We run events in different places around London.

The organisation responsible for your personal information (the "controller") is:

House Two Club Limited Registered in England and Wales, company number 17119543 Registered office: 124–128 City Road, London, England, EC1V 2NX Email: hello@housetwo.club

We are registered with the Information Commissioner's Office (ICO). Registration number: ZC195188.

We have not appointed a Data Protection Officer, because a business of our size doesn't need one. Questions about privacy go to hello@housetwo.club.

In this notice, "House Two", "we", "us" and "our" mean House Two Club Limited. "You" means anyone who starts or submits an application.

2. How the application works, in brief

• You sign in with your email address. We send you a single-use sign-in link, so there's no password.
• You tell us a little about yourself and what you're hoping to find at House Two.
• You answer a question left by a previous applicant, and leave a question of your own for someone who comes after you.
• You save a payment card with our payment provider, Stripe, for future membership payments, and pay a £10 reservation fee when you submit your application (see section 3.6).
• Your application is considered by the House Two Committee: our founders and a small number of our most involved ambassadors. The Committee meets every two months, and we'll email you after the meeting that considers your application.
• Membership is expected to begin in 2027. Your card is charged for membership only once membership begins, as set out in the Membership Terms.
• Applicants receive a free House Two hat, collected in person at one of our events.

3. What we collect

3.1 Information you give us

The free-text boxes (your answer, your question, and the "something else" notes) are yours to fill however you like. Please don't include sensitive details such as health information, religious beliefs or sexual orientation, or information about other people, unless you're comfortable with us holding it. We don't ask for these and don't need them.

3.2 Information created as you use the application

• Account and sign-in records: a unique account ID, your email address, and when you signed in.
• Application progress: which step you're on, the furthest step you've completed, when you started, when you were last active, and when you submitted.
• Application status: for example draft, submitted, waitlisted, accepted, declined, cancelled before charge, payment failed, or active member.
• The questions offered to you: the four questions you were shown, the question you chose, its wording at the time, and the first name of the person who left it.
• Technical information recorded automatically by our hosting and database providers when your device connects to the application, such as your IP address, browser type and the time of the request. These providers keep these logs for the limited periods set out in their own policies.

3.3 Information from our payment provider

Your card details are entered directly into a secure form provided by Stripe. They go straight to Stripe; House Two never sees or stores your full card number or security code.

Stripe tells us, and we store:

• the card brand (for example Visa) and the last four digits, so you can recognise which card is saved;
• Stripe's reference numbers for you as a customer, for your saved card and for the card-saving process;
• whether the card was saved successfully, and when.

3.4 Information from other people

• The person who left your question. We show you their first name after you've answered.
• Future applicants. A future applicant who answers your question and becomes a member will have their first name and answer passed on to you.
• Whoever introduced you. An ambassador may separately tell us that they introduced you, so that we can credit them. We keep a record of this in Airtable, including your name, so we can match it to your application.

3.5 Information we don't collect

We don't collect your date of birth, home address, photographs or identity documents through the application. We don't use the application to collect any of the special categories of personal information (such as health, ethnicity, religion or sexual orientation).

3.6 Reservation fee

When you submit your application, you pay a £10 reservation fee. Stripe processes the payment; we receive confirmation that it was paid, the amount, the date, and Stripe's reference for it. We never see your full card number. If your membership starts, the £10 is credited against your first membership payment. If we can't offer you a place, or you withdraw, any refund is made through Stripe as set out in our Membership Terms.

4. Why we use your information, and our lawful basis

Data protection law requires us to have a lawful basis for each way we use your personal information. The bases we rely on are:

• Contract: we need the information to take the steps you've asked us to take before entering a membership contract with you, or to perform that contract.
• Legitimate interests: we use the information in ways you'd reasonably expect, for a genuine business purpose, where this doesn't override your rights and interests. You can ask us for more detail about how we've balanced these.
• Legal obligation: the law requires us to keep the information.

Is any decision made automatically? No. The questions offered to you are picked at random from those we've approved, but every decision about your application is made by people on the Committee. We don't use automated decision-making or profiling that has legal or similarly significant effects on you.

What if you don't give us the required information? We can't consider an application without it.

5. Invitations and news

When you apply, you're signing up to be part of House Two, so we'll invite you to our events, including some that are invite-only, and send you news about House Two by email, text message and WhatsApp. If you become a member, we may also post you invitations and House Two materials.

We do this because you gave us your details while applying for membership, and we only tell you about House Two's own events and membership. For email, text and WhatsApp, the law allows this without asking for separate consent (it's known as the "soft opt-in"), as long as you can say no easily. For everything in this section, our lawful basis is legitimate interests.

• At the end of your application, you can tick a box to say you'd rather not be invited. That one choice covers email, text, WhatsApp and post.
• Saying no has no effect on your application.
• You can change your mind at any time: use the unsubscribe link in any email, reply STOP to a text, tell us on WhatsApp, or email hello@housetwo.club. Every message we send tells you how.
• When you opt out, we keep your contact details on a "do not contact" list, so that we don't contact you by mistake.

Messages about your application and membership (for example, letting you know after the Committee meets, the notice before your first membership payment, or your welcome pack) are not marketing. We'll send these whatever your preferences.

We send invitations and news by email and WhatsApp through Brevo, and by text message. Your details are kept on the same contact list as people who have bought tickets to our events, so we may sometimes send applicants and members different messages.

6. The question exchange

The question exchange is part of what makes applying to House Two a little different, so here is exactly how it works.

The question you answer. We show you four questions left by previous applicants and approved by us. You choose one and answer it. After you've answered, we show you the first name of the person who left it.

Passing on your answer. If you become a member, we pass your first name and your answer to the person who left the question, so the two of you have something to talk about when you meet. You're told this before you apply. If the person who left the question isn't a member, we don't pass it on.

The question you leave. Once you submit your application, the question you leave is stored for possible use with future applicants, together with your first name. You're told this on the page where you write it. Before it circulates, we review it. We may lightly edit it for clarity, or choose not to use it if it's intrusive, discriminatory or better suited to a job interview. If a future applicant answers it and becomes a member, we'll pass their first name and answer on to you.

Our lawful basis for this is legitimate interests: the question exchange is part of how applying to House Two works, and it only ever shares your first name, your question and your answer.

Changing your mind. You can ask us at any time to stop circulating your question, or to delete it. That doesn't affect anything already shown or shared before you asked.

If you ask us to delete your account, we remove your name from your question. We may keep the question itself in the bank without your name.

7. Who we share your information with

We don't sell your personal information.

7.1 Within House Two

Your application is seen by the House Two Committee: our founders and a small number of our most involved ambassadors, who help decide who joins. They see only what they need to consider applications, and are bound by confidentiality: every Committee member has signed a confidentiality agreement. They see your application answers, but not your phone number, home address or payment details.

7.2 Other applicants and members

Only in the ways described in section 6:

• your question, with your first name, shown to future applicants;
• your first name and answer, passed to the person who left your question, if you become a member.

7.3 Service providers (processors)

We use the following providers to run the application. They act on our instructions, under contracts that require them to keep your information secure and use it only to provide their service to us.

We also use these tools to run House Two, and some of your information may be held in them:

7.4 Stripe

Stripe processes card details and payments for us. We send Stripe your name, your email address and our internal reference numbers for your account and application. You enter your card details directly into Stripe's secure form.

Stripe acts as our processor when it handles payments for us, and as a separate controller for some purposes of its own, such as preventing fraud and meeting its legal and regulatory duties. When it acts for its own purposes, Stripe's own privacy notice applies (stripe.com/privacy).

7.5 Others

We may share your information if the law requires it, to protect our rights or the safety of others, or with professional advisers (such as accountants and lawyers) who are bound by confidentiality. If House Two were ever sold or reorganised, your information could pass to the new owner, who would have to treat it in line with this notice.

8. International transfers

Some of our providers are based in, or may access information from, the United States or other countries outside the UK. Where personal information is transferred outside the UK, we make sure it's protected by one of the safeguards UK law recognises, such as:

• the country being covered by UK "adequacy regulations" (including the UK Extension to the EU–US Data Privacy Framework, for US companies certified under it); or
• the International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses, approved for use in the UK.

We rely on the data processing terms each provider offers as standard, which include one of these safeguards where your information leaves the UK.

You can ask us for more information about these safeguards by emailing hello@housetwo.club.

9. How long we keep your information

We keep personal information only as long as we need it.

How we delete. Once a year, we go through inactive records (applications never submitted, declined or withdrawn applications, and memberships that have ended) and delete anything past the periods above. We don't delete information about current members in this review.

10. How we keep your information secure

• You sign in with a single-use link sent to your email, so there's no password to steal or reuse.
• Your information is stored in a database that only allows you to see and change your own application. Only our two founders can open the full database and our Stripe account, using password-protected accounts.
• Connections to the application are encrypted.
• Card details go straight to Stripe, which is certified to the Payment Card Industry Data Security Standard (PCI DSS). We never see or store your full card number.
• Once you submit your application, your name and phone number are locked, so they can't be changed without asking us.

No system is perfectly secure. If a breach of your personal information is likely to put you at high risk, we'll tell you without undue delay.

11. Cookies and storage on your device

The application does not use analytics, advertising or tracking cookies. It uses only storage that's strictly necessary to make it work:

Because these are strictly necessary, we don't ask for your consent to use them. You can clear them through your browser settings, but you'll be signed out and may need to request a new sign-in link.

Our main website, housetwo.club, is hosted on Wix and has its own cookie notice.

12. Minimum age

You must be at least 20 to apply. We ask you to confirm this; we don't ask for your date of birth. If we learn that someone under 20 has applied, we will delete their application.

13. Your rights

You have the right to:

• Access: ask for a copy of the personal information we hold about you.
• Rectification: ask us to correct information that's wrong or incomplete. Before you submit, you can edit most of your application yourself.
• Erasure: ask us to delete your information, where there's no good reason for us to keep it.
• Restriction: ask us to pause using your information, for example while we check whether it's accurate.
• Objection: object to our using your information on the basis of legitimate interests. You can object to direct marketing at any time, and we'll always stop.
• Portability: ask for the information you gave us, in a common machine-readable format, where we use it on the basis of contract.

How to exercise your rights. Email hello@housetwo.club from the address you applied with, saying what you'd like us to do. If we need to confirm your identity, we'll ask. There's normally no charge. We'll respond within one month, or tell you within that month if we need longer (up to two further months for complex requests).

Some rights have limits. For example, we may need to keep payment records to meet tax law even if you ask us to delete them. If we can't do what you've asked, we'll explain why.

14. Complaints

If you're unhappy with how we've handled your personal information, please tell us first at hello@housetwo.club, and we'll try to put it right. We'll acknowledge your complaint within 30 days, look into it, and tell you what we've found and what we're doing about it.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:

• Website: ico.org.uk
• Telephone: 0303 123 1113
• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Changes to this notice

We'll update this notice when the application or the way we use your information changes. The date at the top shows when it was last updated. If we make a significant change that affects you, we'll tell you by email before it takes effect.

16. Contact us

House Two Club Limited 124–128 City Road, London, England, EC1V 2NX hello@housetwo.club